Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 3 - 5 business days
  • Europe : 3 - 7 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

Request a cancellation within: 1 hours of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Privacy policy

I will only use your shipping and billing address, and contact information

  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)

Frequently Asked Questions

Custom and personalized orders

YES
Customized orders are welcomed and I love making them. With access to thousands of fabrics I will work with you to create your dream bag.
Depending on the details of the customization custom orders can take between 5 - 14 business days to ship.
Please message me directly to discuss details and pricing of your bag.

CARE INSTRUCTIONS

All items are handmade in a smoke free environment.
Dry cleaning, spot clean and/or hand wash your bag with mild detergent and lay flat to air dry. Gentle iron if needed, use of pressing cloth highly suggested.

Gift wrapping and packaging

YES
Your gift will be wrapped in beautiful wrapping paper (paper print may vary), decorated with teal ribbon and finished with a teal bow. You may also personalize a bag with a tag and your special note.

Please note I do not make changes to your personal note. I only cut and paste so please make sure it is correct.

Wholesale availability

YES
I offer discounts on bulk orders, please contact me (Nicole) directly for details and product line sheets.

SHIPPING & HELPFUL DETAILS

READY TO SHIP ITEMS - SHIP IN 1 BUSINESS DAY

MADE TO ORDER ITEMS - SHIP IN 3 - 5 BUSINESS DAYS

CUSTOM ORDERS SHIP IN 5 - 14 BUSINESS DAYS

*ALL PACKAGES ARE SHIPPED INSURED & WITH ONLINE TRACKING*

Shipping Options:

USPS FIRST CLASS (items arrives between 2 - 5 business days from ship date) - Makeup Bag, Wristlet Wallets, Clutch Bags and Hobo bags will ship via USPS First Class. Shipping upgrades available upon checkout

USPS PRIORITY MAIL (items arrive between 1 - 3 business days from ship date) - Stylish Totes and Large Bags will ship via USPS Priority Mail. Shipping upgrade available upon checkout.

EXPRESS MAIL (items arrive in 1 business day from ship date)

INTERNATIONAL SHIPPING ARRIVAL DAYS MAY VERY, PLEASE READ DETAILS

WHAT IS OUR BAG MAKING PROCESS & STORY

All bags are created by me, Nicole (owner/designer/seamstress) in my home studio (a smoke free environment). I design all the styles you see, hand pick and cut all the fabrics, sew all bags, check them for quality, and carefully package for shipping.

I take a lot of pride, detail, care and love in each and every piece. I want to make sure that all my customers are 100% satisfied and if you're then neither am I. So please contact me should you have any questions and/or concerns.

WHAT KIND OF MATERIAL IS USED?

Depending on the bag and style there are variety of materials used.
Mixture of quality 100% Cotton, Denim, Duck or Canvas (Solid and Print Fabrics)
Faux Leather
Nickel Hardware (swivels, rivets, d-rings, magnetic snaps, ykk zippers
Interfacing

2017 Holiday Shipping Schedules

Please order by the dates below in guarantee delivery of items by December 24, 2017.

Last Day for Customized Orders - December 1, 2017
Last Day for Made to Order items - December 12, 2017
Last Day for Ready to Ship items - December 19, 2017

Thank you and Happy Holidays

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